SHIPPING & RETURNS
Shipping Fee: $9.50 Flat Rate - Shipped Fed Ex Ground
All wine orders are shipped via Fed Ex or UPS couriers. All wine ships for a flat rate of $9.50, ground delivery timing. Wine shipments must be signed for by someone 21 years or older. We recommend using a workplace address to ensure timely delivery. All packages ship through ground with a delivery time of 3 to 7 days. *FedEx will attempt to deliver your package 3 times before it is returned to the winery.
Please include any special shipping requests or instructions with your order. Please note: during warm weather months, we monitor the temperatures in your area to ensure that the wine is not subject to high temperatures during transit that may damage the wine. If temperatures rise beyond a set threshold, we will NOT be able to ship until the weather cools down. Do not hesitate to contact us with any questions or concerns regarding your order.
Expedited shipping is available on request within reason. Please call the winery for all special requests regarding shipping.
Extended Shipping policy
Due to legal restrictions on shipments of wine and other alcoholic beverages, we are only permitted to ship wine within the United States. Additionally, we cannot ship to the following states: AL | AK | HI | KY | MS | ND | SD | UT. The tax or use tax may be charged in each applicable state, as determined by state and local laws of the customer and Lafond/Santa Barbara Winery.
All wine orders must be placed by a person 21 years of age or older. Verification of age is required upon delivery. We recommend using a business or workplace address to facilitate delivery of your purchase to ensure that your shipment is not returned. Wine will not be delivered to a visibly intoxicated person. Failure to produce age verification forfeits the right to receive the shipment until identification is produced. In such circumstances, the order may be held in storage at a local depot of the shipping company until appropriate identification is produced, or it may be shipped back to the winery. All associated costs will be the responsibility of the customer.
All packages ship ground via Fed Ex or UPS with a delivery time of 3 to 7 days. *FedEx will attempt to deliver your package 3 times before it is returned to the winery.
After 3 attempts if FedEx is unable to successfully deliver your wine, and the wine is returned to the winery, your account will be charged all return and reshipping fees. We make every effort to communicate our shipping dates in advance to our valued customers to ensure successful delivery.
If for any reason you are not entirely satisfied with your purchase, please contact the winery as soon as possible either by phone or email and we will do our best to mitigate the situation.